Returns Policy

Returns Policy

To qualify to return an item under this Policy, Products must be in their original packaging, along with all included accessories, be in new condition suitable for resale, and must not be damaged in any way by the customer during the time the item is in the customer’s possession. Please see Our Warranty Terms and Conditions in relation to Warranty claims.

Unless otherwise stated in a product listing, all Ryify products are able to be returned for change of mind purposes under this policy. All returns are subject to the Ryify Returns Policy Terms and Conditions, and the Ryify Website Terms and Conditions.

30 Day Money Back Guarantee 

Applies to all Ryify Products unless specified in the Product description. At www.ryify.com.au we stand behind our product! That’s why we offer a 30-Day Money Back Guarantee on all products unless specified in the product description. If for any reason you are unsatisfied with your purchase of a www.ryify.com.au Product, You can contact us within 30 days of taking delivery, and organise to return the Product and receive either a store credit or refund of the purchase price of Your Product (excluding initial delivery charges).

Faulty Products / Warranty and Care Plan Claims – All Brands

Please see Warranty Terms in relation to Warranty claims.

Returns Policy Terms & Conditions

In order to organise a return under these terms and conditions, you must notify Ryify via the contact@ryify.com.au within 30 days of taking delivery of Your Product and request a return under this Policy. You must comply with the directions of Ryify staff in order to facilitate your return.

To qualify to return an item under this Policy, Products must be in their original packaging, along with all included accessories, and must not be damaged in any way by you during the time the Product is in your possession. The Product is deemed to be in your possession until the Product is received by us pursuant to this Policy.

The store credit or refund provided will be the equal to the price of the Product being returned, less the initial delivery charges as per Your Order Confirmation email.

The 30-day period within which you are eligible to make a return under this Policy commences on the date that you accept delivery of Your Product. Where there is no proof of delivery, this date will be assumed to be 3 business days from the date of dispatch of the Product.

The Product must be returned to Ryify within 10 business days of your request to return Your Product under this Policy.

You must return the Products for which you are seeking a store credit or refund at your own cost and you must comply with the directions for returning the Product that Ryify staff provides to you. The goods will remain your responsibility during transit until such time as they are received at the address as supplied by Ryify staff. Ryify will accept no liability for any loss or damage which may occur during transit.

After receiving the returned Product, Ryify will issue a store credit or refund as soon as is reasonably practicable and you will be provided with e-mail acknowledgement.

Ryify reserves the right to make changes to this Returns Policy without notice.

Our Returns Policy includes, and does not seek to exclude or limit, the rights you have under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. The warranties and product support that we offer and provide pursuant to our Terms and Conditions are in addition to the consumer warranties and guarantees under the Australian Consumer Law.